How to treat fans well, with actor David Boreanaz.

After a long weekend at Supanova, an Australian Comics, Film, Games, and Anime expo, One of the standout moments was a QandA panel with actor David Boreanaz. This post is a summary of how David Boreanaz interacted and treated fans. He treated fans well, and some of his choices stand up as good ways to treat fans.

He invited a young fan and her mum onstage, to sit on the celebrity couch.

This young fan was happy to sit and play on her mum’s phone, but did not want to interact with Boreanaz. Neither did she want to accept any chocolate from him. No doubt, she is a smart fan.

This was impressive since there is some danger in audience participation, regardless of the context in any theatre. It’s impressive that he could put a young fan under the age of 5 at ease for an hour long panel. His did not condescend, speaking across to the audience, and to her. I think this worked toward a calming atmosphere.

He insisted that one fan call her mum, who is avid fan not able to reach Supanova, and spoke to her through the phone and microphone. Her disbelief and shock was enormous.

Another risk an actor could take at a convention is allowing outside calls into a Q and A session. With some charm (and boldly inviting himself to dinner) Boreanaz chatted through the phone, putting his fan at ease. Openness in the face of risk, and willingness to be truthful and transparent with what he felt and wanted in the moment came across in this part of the Q and A.

He was open and honest, and standing up for his experience and opinions working through controversial moments in the Bones and Angel

Without spoilers, many fans expressed varied emotional reactions to the endings of several, final episodes. In response, Boreanaz sympathised briefly with fans, but also expressed his enthusiasm for change, for new characters, for growth, and development. This could become controversial easily, but Boreanaz was diplomatic in standing up for his experience and opinions.

For example, when challenged about acting in Buffy the Vampire Slayer with the content of the show described by one fan as “teeny, pop-stuff” (while the audience groaned in protest) Boreanaz replied by asking “What would Joss Whedon think?”.

With Whedon’s reputation as a writer, who delves into deeper character recesses, there is an argument against the Buffy as a superficial, fizzy and flashy show. Think back to Loki and Black Widow’s exchange in The Avengers movie, or the deeper themes of abandonment in the first Toy Story film. Boreanaz is informed about the wider context of Whedon’s work. He can defend their collaborations.

The level of openness, honesty, respect, but also confidence and diplomacy, came across throughout the panel. When asking about Tim Tams, the audience threw the biscuits to Boreanaz. They must have enjoyed the panel.

You can find more film related content here, and you can follow me, Joe, on twitter @thewallflyer.

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